Shipping policy
Brand Name: Vansh Home Appliances
At Vansh Home Appliances, we aim to deliver your orders safely and on time. We work with trusted delivery partners across India to ensure your products reach you in perfect condition.
1. Order Processing Time
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All confirmed orders are processed within 1–2 business days after successful payment.
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Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping & Delivery Timeline
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Metro Cities: 3–5 business days
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Other Locations: 5–7 business days
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Remote Areas: 7–10 business days
⏱️ Delivery times may vary depending on your location, courier service availability, and external factors such as weather or festive delays.
3. Shipping Charges
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We offer Free Shipping on most products across India.
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In some cases (remote or special delivery areas), a minimal shipping fee may apply.
Any applicable charges will be displayed at checkout before payment.
4. Order Tracking
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Once your order is shipped, you will receive an email/SMS with tracking details.
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You can track your order status directly on the courier partner’s website using the tracking ID.
5. Damaged or Missing Products
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If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with unboxing images or video.
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Our support team will verify and arrange for a replacement or refund as per our Return Policy.
6. Incorrect Address or Delivery Attempt
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Please ensure your shipping address and contact details are correct while placing the order.
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If a delivery fails due to an incorrect address or unavailability, the customer may be responsible for any re-delivery charges.
7. International Shipping
Currently, we only ship within India. International shipping options will be available in the future.
8. Contact Us
For any queries related to shipping or delivery, please contact our support team:
📧 Email: support@vanshomeappliances.com
📞 Phone: 8306991594
🕓 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM
Our Promise
At Vansh Home Appliances, we are committed to delivering quality products safely and swiftly — straight from our warehouse to your home, with care.